Employment Opportunities

Southern Maine Chrysler Dodge Jeep strives to employ a highly diverse staff that represents the Southern Maine community. We make every effort to recruit exceptional people in all walks of life. If you have a willingness to work effectively and efficiently, an ability to hold yourself accountable to give your best effort every day, then you're the kind of person we want on-board to continue our track record of success.

A car dealership is a busy place, and at Southern Maine Chrysler Dodge Jeep, our associates are provided with an array of benefits that help create a positive work environment.  From health to involvement in the community, Southern Maine Chrysler Dodge Jeep encourages all team members to balance their working life with personal needs. 

Southern Maine Chrysler Dodge Jeep offers a wide variety of traditional benefits, including:

  • Medical Insurance

  • Dental Insurance

  • Life insurance

  • Short and long-term disability

  • Flexible spending account

  • 401k retirement savings account (with matching contributions)

  • Paid vacations and holidays

  • Payment/reimbursement for all training and training related expenses for job enhancement or skills training

  • Compensation for missed time while at training seminars

If you are interested in being a part of our team, we encourage you to learn more about our job openings and opportunities.


Job Openings

Sales & Leasing Specialists

Job Overview

Essential Functions:

  • Approaches, greets, and offers assistance to any customer who enters the dealership showroom or sales lot

  • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses and delivers a minimum number of vehicles per month

  • Writes complete sales orders and processes paperwork in accordance with dealership policies

  • Maintains owner follow-up system that encourages repeat business and contributes to customer satisfaction

  • Maintains a prospect development system

  • Conducts business in an ethical and professional manner

  • Describes all optional equipment available for customer purchase and fully explains product performance, application, and benefits to prospects

  • Follows dealership procedure to obtain proper identification from customer prior to test drive

  • Follows dealership sales process as directed by Sales Management. Demonstrate new vehicles. Offer test drives to all prospects; obtain proper identification from customer prior to test drive; follows test drive route

  • Exhibits high level of commitment to customer satisfaction

  • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals

  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers

  • Knows and understands equity and values, and is able to explain depreciation to the customer

  • Ensures the sales manager has an opportunity to meet each customer

  • Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.)

  • Prepares sold vehicles for customer delivery prior to customer arrival

  • Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork

  • Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department

  • Schedules first service appointment

  • Follows up on all post-delivery items, tag/title work, "we-owes," and special requests to be sure all customer expectations are met

  • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively

  • Attends company meetings as required

  • Maintains a professional business appearance as determined by dealership management in accordance with company policies

  • Knows and understands the federal, state and local requirements which govern the company's business

  • Coordinates with the sales manager to set and meet new and used sales quotas. Meets the profit margin goals

  • Greets customers promptly and is polite and friendly

  • Consistently follows the outlined sales process

  • Utilizes floor time effectively in meeting the customers' needs and soliciting sales

  • Performs pre-delivery inspection and road test before delivery to customer

  • Delivers vehicles to customers after purchase. This process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty

  • Utilizes the delivery of any new or used vehicle to create an event that will facilitate customer loyalty to the dealership and understands equity and values, and able to explain depreciation to customer

  • Conducts telephone transactions courteously and promptly

  • Utilizes a consistent quotation process for purchases, trade-ins, and vehicle sales

  • Utilizes dealership sales control (confirm CRM/DSM) system

  • Has ability to communicate effectively with new car buyers/customers and according to their preferred method of communication, whether by phone, by email, or in person and able to train other subordinates to do the same

  • Has thorough knowledge of all dealership products and services and can convey this information to subordinates and customers

  • Directs customers to product information resources, including those available on the Internet

  • Maintains an ongoing customer database to capture repeat business

  • Attends product and sales training courses as determined by sales management and manufacturer

  • Maintains required dealership certifications

  • Sells/Leases and delivers new and used vehicles

  • Adheres to all Safeguarding, Red Flag, and 8300 procedures and policies

  • Exhibits a high level of commitment to customer satisfaction. Maintains a minimum customer satisfaction standard equal to or above the manufacturer expected average

  • Moves and arranges display vehicles on showroom and on lot as directed by management

  • Deals with customer complaints in a sensible manner by showing empathy and a pleasant attitude

  • Understands the federal, state, and local laws that govern retail automobile sales and ensures that new car sales programs are in compliance

  • Maintains reporting systems required by general management and the manufacturer

  • Ensures that the work areas and customer waiting area are kept clean

  • Follows all attendance and punctuality standards with adherences to timekeeping standards

  • Follows the Code of Business Ethics and Conduct

  • Understands and follow all work rules and procedures and follows lawful directions from Supervisors

  • Upholds the company's non-disclosure and confidentiality policies and agreements

  • Maintains a professional appearance for self and subordinates in accordance with company policy

  • Attends pertinent training on request

  • Assists with organizing and attends special events held at dealership or in the community

  • Attends company meetings as required

  • Other duties as assigned

Send resume to: jsteeves@smcdj.com

Apply for Position

Internet Sales & Leasing Specialist

Job Overview


The Internet Salesperson responds to internet customer inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales in accordance with dealership and corporate established goals.

Essential Functions:

  • Meets all goals and objectives including but not limited to response rate, total number of internet leads received, appointments set, personal sales goals, personal income goals

  • Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention

  • Coordinates Internet promotions with other dealership sales promotions and advertising

  • Ensures that the website address is prominently displayed throughout the dealership, including but not limited to business cards, flyers, pens, and all dealership advertising

  • Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote the dealership or advertise the dealership through the Internet

  • Ensures that the website is frequently updated to attract new and repeat visitors.

  • Ensures that the vehicle display pages including photos and videos reflect current inventory

  • Understands the psychology of Internet customer and has the ability to use in appropriate methods to draw them into the store for proper vehicle demonstration and to close e transaction

  • Has the ability to communicate effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email

  • Has knowledge of dealership products and services and can covey this information effectively to customers

  • Directs customers to product information resources, including those available on the Internet

  • Maintains an ongoing customer database to capture repeat business

  • Schedules first service appointment for vehicles sold

  • Understands the federal, state, and local laws that govern retail automobile sales and ensures that internet programs are in compliance

  • Implements aggressive personal marketing plan to increase internet leads

  • Maintains reporting systems required by general management and the manufacturer

  • Ensures that the work areas and customer waiting area are kept clean

  • Follows all attendance and punctuality standards with adherences to timekeeping standards

  • Follows the Code of Business Ethics and Conduct

  • Understands and follow all work rules and procedures and follows lawful directions from Supervisors

  • Upholds the company's non-disclosure and confidentiality policies and agreements.

  • Maintains a professional appearance for self and subordinates in accordance with company policy

  • Attends pertinent training on request

  • Assist with organizing and attends special events held at dealership or in the community

  • Attends company meetings as required.

  • Other duties as assigned

Send resume to: jsteeves@smcdj.com
Apply for Position

Automotive Technician

Experienced Automotive Technicians Wanted!

Great Earning Potential!

We have the work to keep you busy!


We're looking for experienced technicians to join our team. We have a newly renovated facility throughout. Our shop has been redesigned for maximum efficiency and productivity including Air Conditioning, Stainless Worktops and Uniformed Tool Boxes - Just bring your tools!


We want your expertise and we're willing to pay for it!


Candidate should possess the following attributes:


Maine State Inspection Certification Highly efficient in a fast-paced atmosphere Strong mechanical and diagnostic ability Strong background and wide range of general mechanical knowledge Excellent customer service skills $1000.00 Sign on Bonus, or ($2000.00 Sign on Bonus for Chrysler Certified Technicians)! Guaranteed Flat Rate!


If you have all these attributes that we're looking for and if you're ready to advance to the top of your profession at a premier Chrysler Dodge Jeep Ram dealership, then We Want You!


Requirements

  • Pass a pre-employment physical and drug screening
  • Retain a valid driver's license


Benefits

Health & Dental Packages, 401K Short-Term and Long-Term Disability Insurance, Life Insurance, Paid time off, Paid Education, and ongoing training. Employee discounts on vehicle purchases, parts and service.


Education

  • High School diploma or equivalent
  • ASE certifications or trade a plus
  • Maine State Inspection certified

Send resume to: jsteeves@smcdj.com

Apply for Position

Contact

Southern Maine Chrysler Dodge Jeep Ram

824 Portland Rd, Route 1
Directions Saco, ME 04072

  • Sales: (207) 835-3420
  • Service: (877) 845-1419
  • Parts: (877) 385-6444

Hours

  • Monday 8:00am-8:00pm
  • Tuesday 8:00am-8:00pm
  • Wednesday 8:00am-8:00pm
  • Thursday 8:00am-8:00pm
  • Friday 8:00am-6:00pm
  • Saturday 8:00am-6:00pm
  • Sunday Closed
/* ddcjamesc DNA5452135 */